Contact

We're here to help

Need help picking a shade, tracking an order, or have feedback on the balm? Send us a note and our team replies within one business day.

hello@auroraskin.co

Live chat

Mon to Fri, 9am to 6pm EST

Brooklyn, New York

Where is my order?: You'll get a tracking link by email within 2 business days of ordering.
Wrong shade?: We'll send a replacement shade free within the first 30 days.
Return policy: 30 day money back guarantee on every order, opened or not.